At EStar America, we want you to get the most out of our products.
We continuously update our support section with material that will be relevant to changing technologies, and our team of professionals will work with you to find an answer to your question.
How does 3D TV work?
Can I use my current TV to watch 3D programming?
Can I watch things that aren't in 3D on my 3D TV?
What do I need to watch today's high-definition 3D TV?
Why do I need to pay for 3D glasses when I get them for free in the theatres?
How do active shutter glasses work?
Are active shutter glasses compatible with all 3D TV's? Are they interchangeable between different 3D TV brands?
I wear prescription glasses and contacts. Can I watch 3D TV?
Do my Blu-ray player and 3D television have to be the same brand in order to work with each other?
Are there 3D video games? Can I play them on this screen?
Can I watch 3D TV while lying on my side?
Is 3D TV safe? Will 3D make me sick, give me headaches, or make me dizzy?
Performance Tuning and Upgrade Utility
What is the Performance Tuning and Upgrade Utility?
This utility will upgrade your BC100* RF Emitter to the latest firm-ware version. This utility can only be used with a laptop or desktop computer running Microsoft Windows. You can download it for free below.
Do I need to use the Upgrade Utility?
Probably not - Our emitters do not need constant firmware updates, so unless your emitter isn’t working, you shouldn’t need to use this. Some situations in which you might need to use the UPgrade Utility:
You are trying to check the current firmware, upgrade an older device or convert a similar emitter to EStar America RF Emitter technology.
Your emitter is unresponsive and displays a single red light in the center of the device when powered on.
You know about a new feature that made you decide to upgrade your emitter or you have been asked to upgrade your emitter as part of a tech support discussion.
Your display system requires performance tuning. Systems such as the Optoma 3D-XL Converter Boxor professional graphics cards fall under this category.
Will this work with other operating systems (such as OSX or Linux) or devices (such as an iPad)?
No; Unfortunately, the Upgrade Utility is currently only compatible with Windows computers.
How to Use:
Download the free Upgrade Utility from our website.
Unzip the Upgrade Utility folder, “ESG6100.204_Installer.zip” and install the upgrade utility.
Plug in your BC100 emitter using its MicroUSB cable
Run the Upgrade Utility